Product Classification

What You Are Purchasing

All My Forever DNA® products are classified as:

DNA Sample Collection Kits

These kits are designed for the safe, simple, and non-invasive collection of DNA samples, typically using cheek swabs.

Important Clarifications

• No DNA testing or analysis is performed at home.
• This product is not a medical device, diagnostic product, or laboratory instrument.
• The kit is a collection method only and does not produce results.
• DNA analysis is performed only after the completed collection kit is returned to an independent accredited laboratory.

Regulatory Transparency

Regulatory Classification & Transparency

To ensure full clarity, transparency, and alignment with applicable consumer protection and advertising guidance:

• My Forever DNA® products are DNA sample collection kits only.
• They are not direct-to-consumer diagnostic genetic tests.
• They are not medical devices or diagnostic products.
• They do not perform DNA analysis, diagnosis, or health-related assessments.
• They are not marketed as medical or diagnostic testing products.

Compliance Statement

My Forever DNA® is committed to clear, non-misleading product communication and aligns its product classification and marketing practices with applicable consumer protection and health product advertising guidance, including standards outlined by the Federal Trade Commission (FTC).

Laboratory Standards

Laboratory Analysis & Scientific Standards

Once your DNA sample is collected and returned:

• Samples are submitted to an independent U.S.-based laboratory partner, accredited by organizations including the American Association of Blood Banks (AABB) and operating in accordance with standards recognized by the College of American Pathologists (CAP).
• All laboratory analysis is conducted independently of the physical DNA collection kit.
• Results are generated following laboratory processing and quality review procedures.
• Turnaround time begins once samples are received by the laboratory, not at the time of purchase.

Result Delivery

Results Delivery & Reporting

After your completed DNA collection kit is returned and received by our laboratory partner:

• Results are delivered as a secure, full-color PDF report via email.
• No barcode registration, kit activation, account creation, or cumbersome online portals are required.
• No online accounts, logins, or third-party access to your results are required.
• Every customer is supported by a Dedicated DNA Support Specialist, available to answer questions and provide guidance via email or phone.
• Results are sent to the email address provided on the Result Notification Form included with your returned DNA samples.

Important Notes

• Turnaround time begins once samples are received by the laboratory, not at the time of purchase.
• Customers are responsible for providing accurate and legible contact information, including a valid email address and phone number, to ensure timely delivery and communication.
• All My Forever DNA® Home DNA Collection Kits are intended for informational purposes only. Results are provided for personal knowledge and do not constitute medical, diagnostic, or legal advice unless otherwise specified.

Kit Contents

What’s Included in Your Kit

Each My Forever DNA® kit is thoughtfully assembled to support accurate, secure, and easy DNA sample collection. Your kit may include:

• Sterile cheek swabs for safe, non-invasive sample collection.
• DNA sample collection envelopes for proper handling and identification.
• Step-by-step instructions to guide you through the process with confidence.
• Return materials, where applicable, for convenient sample submission.
• All standard laboratory processing fees included — no hidden costs for standard testing services.

Manufacturer Warranty

Manufacturer Warranty: Product Assurance Guarantee

All My Forever DNA® products are backed by our 30-Day Manufacturer Warranty, covering the physical DNA collection kit and included materials.

What’s Covered

• Damaged kit components upon delivery.
• Defective collection materials.
• Missing kit components.
• Product-related issues preventing proper sample collection.

If a covered issue occurs, My Forever DNA® will determine the appropriate resolution, which may include replacement materials, a replacement kit, or direct support from our team.

Warranty Limitations

Warranty Limitations

This warranty does not cover:

• Dissatisfaction with laboratory results.
• Results that differ from expectations.
• Improper sample collection or handling.
• Failure to follow instructions.
• Insufficient or compromised samples due to user error.
• Shipping delays or carrier-related issues.
• Lost packages after carrier possession.
• Laboratory services or third-party processing.
• Purchases made through unauthorized sellers.

Warranty Duration

Warranty Duration & Claims Process

This warranty is valid for:

Thirty (30) days from the date of delivery

All claims must be submitted within this timeframe.

How to Request Support

1. Contact us within 30 days of delivery.
2. Provide your order number.
3. Describe the issue.
4. Include photos if applicable.

Email: info@myforeverdna.com

Platform Compliance

Advertising & Platform Compliance Commitment

My Forever DNA® is committed to maintaining strict compliance with all applicable advertising, marketplace, and consumer protection policies, including those established by Amazon, Walmart, Meta Platforms, TikTok, Google Ads, and Google Merchant Center.

We ensure that all product listings, advertisements, and website content are created and maintained in a manner that is clear, accurate, and non-misleading.

Our Standards

• Avoid referencing or implying personal hardship, emotional distress, or sensitive life situations.
• Avoid targeting individuals based on personal, familial, or situational circumstances.
• Avoid fear-based, urgent, or emotionally exploitative messaging.
• Avoid suggesting or assuming any specific personal scenario, relationship, or outcome.
• Provide neutral, factual, and product-focused information.
• Accurately represent the product as a DNA sample collection kit, not a diagnostic or medical test.

Ongoing Compliance & Monitoring

We actively review and update product listings, advertising campaigns, and website content to ensure continued alignment with evolving platform requirements and to prevent content that could be interpreted as personal hardship targeting, sensitive attribute inference, or misleading claims.

If any content is identified as inconsistent with these standards, it is promptly reviewed, revised, or removed to maintain full compliance.

Our Approach

• Neutral, informational DNA collection kits.
• Designed for voluntary, customer-initiated use.
• Intended to support independent, informed decision-making.

Responsible Communication

Responsible Communication Commitment

My Forever DNA® is committed to ethical, respectful, and transparent communication.

We do not:

• Use fear-based or emotionally manipulative messaging.
• Target individuals in vulnerable or sensitive situations.
• Imply personal circumstances or outcomes.

Our goal is to provide clear, factual information that empowers confident, independent decisions.

Privacy First

Privacy & Data Responsibility

Your DNA, personal information, and data are yours—always.

• No DNA data is sold, shared, or distributed to third parties.
• Your DNA information is not used for research, marketing, or external databases.
• No online portals, account logins, or unnecessary data storage are required to access your results.
• Results are delivered through secure, confidential communication methods.
• My Forever DNA® does not maintain or contribute to consumer DNA databases.
• DNA samples are used solely for laboratory analysis and are not stored, retained, or used for any database or secondary purpose.

We are committed to maintaining the privacy, discretion, and security of your information at every step of the process.

Additional Information

Helpful Links

For more details, please review:

• Privacy Policy
• Terms of Service
• Refund Policy